Do you deliver to my address?
We deliver to most UK postcodes the next day for just £4.50 via Evri.
Do I have to be there to sign for delivery?
Yes, you’ll be required to provide a signature when we deliver your order. The signature doesn’t need to be from the account holder, just the person accepting the parcel.
Will all my items be delivered together?
In most cases, your whole order will be delivered at the same time. The following exceptions apply:
Delayed items will be dispatched as soon as stock becomes available. You can track the progress of your order by going to My Account and selecting ‘Order Tracking’ on the left-hand side, under “Account Options”.
When will I receive delayed items?
ITEMS ORDERED FOR DELIVERY TO HOME
When your item becomes available for dispatch, we will email you, so you can track your order.
Can I have my order delivered to an alternative or work address?
To change your delivery address or add a new delivery address, follow these steps:
- Log in to My Account using your email address or customer number and password.
- Select the ‘Delivery Address’ option from the menu on the left-hand side.
- Here you will be able to add up to five addresses to your account.
You can also add an additional delivery address at the checkout stage when placing an order.
Please note that when you add an additional delivery address to your account, you will be asked to authenticate the new address against your billing address by entering your credit card details (the credit card must be registered to your billing address).
See Terms & Conditions for more information.
Do you deliver overseas?
You are not able to order from the UK website for an overseas delivery.