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How can I track my order?

To track your order:

  1. Log in to My Account using your email address or customer number and password.
  2. Select ‘My Orders’

Here you can view:

  • History of all your recent orders
  • Up-to-date parcel statuses
  • The delivery destination

(Please note, this information updates at regular intervals)

Your order tracking is split into 3 sections.

Expected

  • Orders not yet been delivered
  • Items on delay and their expected delivery date

OrderTracking1.png

Delivered

In this section, you will see orders that are being delivered to your chosen address.

OrderTracking2.png

Returned

In this section, you will see any items that you have either returned or cancelled.

OrderTracking_Returned.png

TRACKING EMAILS

You will also receive tracking emails throughout the journey, which will detail how many parcels have been despatched and include all of your delivery information.

NEED TO AMEND YOUR DELIVERY INSTRUCTIONS? USE THE EVRI APP

You will also receive tracking emails throughout the journey, which will detail how many parcels have been despatched and include all of your delivery information.